The next frontier: Software as an AI agent
Whether securing a retail floor or optimizing a traffic network, these AI applications excel at delivering precise intelligence. Traditionally, the system stops there – it hands the user a cleaner alarm or a faster search, and the user takes it from there.
But that paradigm is shifting. Video software is beginning to interpret what it sees, answer in plain language and, in some cases, act on what it finds.
This is where Hikvision’s new HIKO AI agent, arriving on the HikCentral Professional platform and Hik-Connect app, changes the interaction entirely. It sits between the system and the user, turning complex configurations into simple conversational commands.
HIKO acts as an AI Assistant that carries out administrative instructions instantly – like setting up visitor access against a plate number or pulling an attendance report just by asking for it. It functions as an AI Guardian, replacing rule configurations with a natural language command (e.g., “Alert me when the passageway is blocked”), tagging each alarm with a written summary, and composing contextual audio warnings from the scene. Finally, as an AI Search engine, it reconstructs a person's complete movement path – across video, door records, and ANPR reads – simply because the operator asked, “Where did the man in the blue shirt go?”
Ultimately, Guanlan strives to provide real-world insights for every industry to transform the efficiency and cost-effectiveness of solving operational challenges. Detection takes less time to review, new capabilities take less data to train, and archives take seconds to search. And now, the answer is starting to arrive as a summary, a smarter warning, or an action already taken. For anyone running these systems, the future is clear: the question has fundamentally shifted from what can a device detect to what you would ask it to look for.